𝗖𝘂𝗹𝘁𝘂𝗿𝗲 𝗖𝗮𝗻’𝘁 𝗕𝗲 𝗙𝗶𝘅𝗲𝗱 𝘄𝗶𝘁𝗵 𝗮 𝗤𝘂𝗶𝗰𝗸 𝗛𝗮𝗰𝗸

𝗪𝗵𝘆 𝘃𝗮𝗹𝘂𝗲𝘀 𝗮𝘀 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝘂𝗿𝘀 𝗮𝗿𝗲𝗻’𝘁 𝗲𝗻𝗼𝘂𝗴𝗵, 𝗮𝗻𝗱 𝘄𝗵𝗮𝘁 𝗹𝗲𝗮𝗱𝗲𝗿𝘀 𝘀𝗵𝗼𝘂𝗹𝗱 𝗯𝗲 𝗱𝗼𝗶𝗻𝗴 𝗶𝗻𝘀𝘁𝗲𝗮𝗱

After decades of working across public and private sectors, from labs and government offices to global boardrooms, one thing is clear: most employees can’t recite their organisation’s values. But they can describe, in striking detail, what it feels like to work there.

And that tells you everything.

Your culture isn’t defined by what’s written in the strategy slide deck or displayed on office walls. It’s defined by the 𝗽𝗮𝘁𝘁𝗲𝗿𝗻𝘀 𝗼𝗳 𝗯𝗲𝗵𝗮𝘃𝗶𝗼𝘂𝗿 𝘁𝗵𝗮𝘁 𝗮𝗿𝗲 𝗲𝗻𝗰𝗼𝘂𝗿𝗮𝗴𝗲𝗱, 𝗱𝗶𝘀𝗰𝗼𝘂𝗿𝗮𝗴𝗲𝗱 𝗼𝗿 𝘁𝗼𝗹𝗲𝗿𝗮𝘁𝗲𝗱 𝗯𝘆 𝗽𝗲𝗼𝗽𝗹𝗲 𝗮𝗻𝗱 𝘀𝘆𝘀𝘁𝗲𝗺𝘀 𝗼𝘃𝗲𝗿 𝘁𝗶𝗺𝗲. That’s the heartbeat of your organisation. And if you’re serious about shifting it, you need to stop looking for surface level fixes and start with a proper diagnosis.

I still remember the atmosphere in my first job as a trainee lab technician. Leadership was invisible. Communication was non-existent, unless there was a crisis. There were no cascading messages, no town halls, no vision to connect to. But culture was everywhere. You could feel it in the way people talked in the corridor, who got listened to (and who didn’t), and what got swept under the rug.

That early experience taught me to listen differently, to sense the real story, not the corporate one.

What surprises me today is how few leaders instinctively look for that story. It’s a bit like skipping a health check because you suspect the results might be uncomfortable. Culture is your organisation’s 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝘀𝘆𝘀𝘁𝗲𝗺, yet many leaders avoid examining it too closely.

Instead, they reach for the corporate version of a quick supplement: a rebrand, a values refresh, a new engagement platform. Those things might look good on the outside, but without understanding what’s really going on underneath, they’re often addressing the wrong problem.

𝗖𝘂𝗹𝘁𝘂𝗿𝗲 𝗱𝗼𝗲𝘀𝗻’𝘁 𝘀𝗵𝗶𝗳𝘁 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘀𝗹𝗼𝗴𝗮𝗻𝘀. 𝗜𝘁 𝘀𝗵𝗶𝗳𝘁𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴.

At Culture Impact, we start where real change begins, with diagnosis. We listen, we examine the environment, and we help you understand the systemic forces shaping everyday behaviour. We don’t sell off the shelf hacks. We help you build something better, 𝗽𝗮𝘁𝘁𝗲𝗿𝗻𝘀 𝗼𝗳 𝘀𝘂𝗰𝗰𝗲𝘀𝘀 𝘁𝗵𝗮𝘁 𝗮𝗹𝗶𝗴𝗻 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 𝘄𝗶𝘁𝗵 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗮𝗻𝗱 𝗽𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲.