Case study: Strengthening Senior Hiring & Culture Fit at Nest Invest

Client: Nest Invest Sector: Public Sector Investment / Pension Asset Management Project: Executive Selection Assessment & Recruitment Process Improvement The Challenge Nest Invest is undergoing rapid organisational growth as it scales its investment function, moving toward £100bn in assets under management. This expansion created a pressing need for a more structured and robust approach to senior hiring, one that could overcome internal capability gaps, public‑sector const

Executive Team Development

Mar 303 min read

Steps to leading a culture change successfully

Discover effective steps for leading a culture change successfully. Learn how to navigate challenges and implement change in your organisation today.

Culture Change

Jan 63 min read

The Steps to Systemically Solve Your Internal Challenges

Organisational culture is often described as “the way things are done around here.” But what if that definition is holding your business back from real, lasting change? In a recent webinar with Summit Events, John Crossan, COO at Culture Impact, shared our practical framework for understanding and transforming workplace culture so that engagement survey insights lead to meaningful, sustainable improvements. Why do some organisations struggle to turn insights into action? Many

Assessing Culture

Nov 26, 20253 min read

Our insights

The latest news and insights from Culture Impact

Our insights

The latest news and insights from Culture Impact

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Assessing Culture
Culture Change
Executive Team Development
Leadership Effectiveness
Building Capabilities

Stepping into the CEO role is both exhilarating and daunting. Expectations are high. Your board, executive team, employees, customers, and perhaps even the media are watching. The pressure to act decisively is real. But, before making big moves, there’s one essential conversation that will shape your entire tenure.

A critical question every new CEO should ask

This is a guide for new CEOs who are looking for support during the start of their tenure in their new role.

Executive Team Development

Mar 3, 2025

Navigating the Transition to CEO: Essential Advice for New Leaders

Stepping into the CEO role is both exhilarating and challenging. The journey demands new skills, a strong team, and adaptability to navigate the business's complexities. Our Commercial Director, Fraser Jones, recently interviewed Aaron Scott, CEO of UK & IE for DB Schenker , to learn of his transition to the top job and explore the realities of his early days in the role. The following article introduces key advice Aaron would give to a person making a similar transition and

Executive Team Development

Feb 4, 2025

We are Culture Impact

To celebrate rebranding to Culture Impact, we have created a short video to bring to life what we do and how we do it.

Jan 27, 2025

Culture Impact Survey: PingPong Challenge Results

On 6th and 7th November, Culture Impact was proud to present at CIPD ACE 2024. Meeting HR leaders, People Managers, and even a few CEOs, we uncovered a wealth of perspectives on the cultural challenges facing organisations today. Our ‘Ping Pong’ challenge ignited fresh thinking on where to start with culture change. Here’s what stood out:

Culture Change

Nov 26, 2024

Case Study: Food services organisaton

International Food Services Organisation: Values and Culture Reset The Challenge An international food services organisation recognised the need to refresh its corporate values and strengthen its culture following significant organisational change. With employees across multiple countries and languages, they aimed to ensure the new values would not only align with their strategic vision but also resonate deeply across all levels of the organisation. A key priority was embeddi

Nov 26, 2024

Case Study: Laya Healthcare

Laya Healthcare (Now Part of Axa): Consolidating a Culture of Empowerment and Accountability The Challenge As part of their journey to becoming a leading health insurer and after a successful buyout and rebrand, Laya Healthcare (now part of Axa) set their sights on consolidating a culture of empowerment and accountability. With strong employee engagement scores and recognition as an employer of choice, the leadership wanted to build on this foundation while aligning their beh

Nov 26, 2024

Case Study: Driving a Customer-Centric Transformation in a Transport Organisation

The Challenge A national Transport Organisation faced a crisis of public trust following a series of scandals. Infrastructure projects, including new motorways and re-engineering works, had been implemented without adequate public consultation, leading to disastrous outcomes. In one incident, thousands of passengers were stranded on a motorway for 24 hours without water—an event that sparked public outrage and placed senior leadership under intense scrutiny. The organisation’

Culture Change

Nov 26, 2024

Case Study: Vubiquity

Aligning Business Strategy and Team Performance at Vubiquity The Challenge: Vubiquity, a global media and entertainment company in the UK, faced a significant shift in its management structure and team dynamics. With the move from a matrix model to a more cohesive "Primary Team" approach, the leadership team needed to align on business goals, forge stronger connections, and establish a new, unified story for their international business. Why Culture Impact? The leadership tea

Nov 26, 2024

Case Study: Global Operations Management company

Driving Leadership Excellence at a Global Operations Management Company Over the past year, Culture Impact partnered with a global operations management company to deliver a bold, high-impact Executive Leadership and Management Development Programme. This initiative empowered the next generation of managers and leaders to drive the business forward with confidence, capability, and purpose. We co-created a dynamic, skills-based approach tailored to the unique challenges of tea

Nov 26, 2024

How Do You Get Culture on the Agenda?

Some people just don’t get culture. That’s not a criticism—it’s reality. The word ‘culture’ gets thrown around a lot, in every context imaginable. But how often is it paired with concrete criteria that leaders can grasp? Rarely. And that’s the problem. Too often, culture stays fluffy. Abstract. A nice idea with no teeth. In most organisations—here’s a bold oversimplification—you’ll find two groups of people. Those who get culture. They’ve seen its power and know it drives per

Culture Change

Nov 25, 2024

Culture Change at Manchester United : Future Fit or Fit to Fail?

Our COO John recently shared some reflections about the ongoing culture change at Manchester United, from the perspective of a football fan and a culture consultant. Here’s a breakdown of some of his curiosities… The Alex Ferguson era saw huge success for the club. The behaviour and performances of players, the manager and other public leaders were visible evidence of some of the cultural attributes that led to that success. That success has proven difficult to replicate in t

Culture Change

Sep 30, 2024

ndc is evolving into Culture Impact

ndc is evolving into Culture Impact. 10 years ago, Dr Martin Egan  and  Matthew Burdock   set up New Direction Consulting Limited (ndc) to support, guide and help organisations through their culture transformations and their leadership challenges. 10 years later in 2024, ndc has bloomed and blossomed, outgrowing our original brand. As we know the world around us has changed considerably over the last 10 years. Many of our clients are addressing culture, with programs wea

Sep 2, 2024