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Case study: Strengthening Senior Hiring & Culture Fit at Nest Invest
Client: Nest Invest Sector: Public Sector Investment / Pension Asset Management Project: Executive Selection Assessment & Recruitment Process Improvement The Challenge Nest Invest is undergoing rapid organisational growth as it scales its investment function, moving toward £100bn in assets under management. This expansion created a pressing need for a more structured and robust approach to senior hiring, one that could overcome internal capability gaps, public‑sector const
Mar 303 min read


Steps to leading a culture change successfully
Discover effective steps for leading a culture change successfully. Learn how to navigate challenges and implement change in your organisation today.
Jan 63 min read


The Steps to Systemically Solve Your Internal Challenges
Organisational culture is often described as “the way things are done around here.” But what if that definition is holding your business back from real, lasting change? In a recent webinar with Summit Events, John Crossan, COO at Culture Impact, shared our practical framework for understanding and transforming workplace culture so that engagement survey insights lead to meaningful, sustainable improvements. Why do some organisations struggle to turn insights into action? Man
Nov 26, 20253 min read
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Our insights
The latest news and insights from Culture Impact
Our insights
The latest news and insights from Culture Impact




Case Study: Driving a Customer-Centric Transformation in a Transport Organisation
The Challenge A national Transport Organisation faced a crisis of public trust following a series of scandals. Infrastructure projects, including new motorways and re-engineering works, had been implemented without adequate public consultation, leading to disastrous outcomes. In one incident, thousands of passengers were stranded on a motorway for 24 hours without water—an event that sparked public outrage and placed senior leadership under intense scrutiny. The organisation’
Nov 26, 2024


Case Study: Vubiquity
Aligning Business Strategy and Team Performance at Vubiquity The Challenge: Vubiquity, a global media and entertainment company in the UK, faced a significant shift in its management structure and team dynamics. With the move from a matrix model to a more cohesive "Primary Team" approach, the leadership team needed to align on business goals, forge stronger connections, and establish a new, unified story for their international business. Why Culture Impact? The leadership tea
Nov 26, 2024


Case Study: Global Operations Management company
Driving Leadership Excellence at a Global Operations Management Company Over the past year, Culture Impact partnered with a global operations management company to deliver a bold, high-impact Executive Leadership and Management Development Programme. This initiative empowered the next generation of managers and leaders to drive the business forward with confidence, capability, and purpose. We co-created a dynamic, skills-based approach tailored to the unique challenges of tea
Nov 26, 2024


How Do You Get Culture on the Agenda?
Some people just don’t get culture. That’s not a criticism—it’s reality. The word ‘culture’ gets thrown around a lot, in every context imaginable. But how often is it paired with concrete criteria that leaders can grasp? Rarely. And that’s the problem. Too often, culture stays fluffy. Abstract. A nice idea with no teeth. In most organisations—here’s a bold oversimplification—you’ll find two groups of people. Those who get culture. They’ve seen its power and know it drives per
Nov 25, 2024


Culture Change at Manchester United : Future Fit or Fit to Fail?
Our COO John recently shared some reflections about the ongoing culture change at Manchester United, from the perspective of a football fan and a culture consultant. Here’s a breakdown of some of his curiosities… The Alex Ferguson era saw huge success for the club. The behaviour and performances of players, the manager and other public leaders were visible evidence of some of the cultural attributes that led to that success. That success has proven difficult to replicate in t
Sep 30, 2024


ndc is evolving into Culture Impact
ndc is evolving into Culture Impact. 10 years ago, Dr Martin Egan and Matthew Burdock set up New Direction Consulting Limited (ndc) to support, guide and help organisations through their culture transformations and their leadership challenges. 10 years later in 2024, ndc has bloomed and blossomed, outgrowing our original brand. As we know the world around us has changed considerably over the last 10 years. Many of our clients are addressing culture, with programs wea
Sep 2, 2024


Breaking the Bias: How New Perspectives Can Revitalise Your Company Culture
How do you get objective feedback as an organisation? How do you use it to improve?
Aug 6, 2024


Where should ‘Culture’ sit in the Board?
Determining the optimal executive role for cultural governance depends on the organisation’s structure and needs.
Jun 25, 2024


Introducing Fraser Jones
Welcome to Fraser Jones. The newest member of Culture Impact.
Jun 3, 2024


Unravelling the Tapestry of Success: The Power of Executive Facilitation
In our third post on Executive Facilitation, we review the key issues executive facilitation addresses. How does it unravel the intricate pa
May 7, 2024


The Need for Executive Facilitation
In our second post on Executive Facilitation, we explore the need for Executive Facilitation. What are the conditions under which a leader o
May 7, 2024


Exciting Insights from Tbilisi, Georgia!
Travelling to Tbilisi, Georgia was not just about delving into a new work assignment; it was an immersion into a culture rich in history
May 7, 2024


Balancing pace & reflection: supporting high-performing teams
Executive Facilitation is often an aid for struggling teams. But even high-performing teams benefit from time with an ‘outsider’. Someone wh
Apr 4, 2024


Improve your recruitment process by assessing the right fit
How to improve your recruitment process by assessing the right fit.
Mar 21, 2024


Optimising team performance - Executive Facilitation
Many leaders are brilliant at getting results through their teams. With a clear strategy, operational excellence and a shared will to delive
Mar 21, 2024


Shared success with us?
Whether it’s a breakthrough in team alignment, a leadership milestone, or a cultural shift that’s driving results, we’d love to celebrate th
Feb 19, 2024


Are we ‘talking about doing culture’ or ‘doing culture’?
What we find is that fiercely courageous leaders don’t just talk about culture. They address it. They don’t skirt around the tricky discussi
Dec 7, 2023


Culture Planning - Increase the speed of your culture change
The speed of change is accelerated not through rushing, but because the possibility for confusion is reduced by the level of clarity that a
Nov 24, 2023


Building an Agile Culture
Earlier in the year we had a request from one of our long-standing clients to help them embed their newly developed ‘Agility Principles’ thr
Nov 4, 2023


Executive Leadership - The Power of Transparency
In this post, I want to talk about something I see quite often. The opportunity, in times of change, to deal with uncertainty in a way that
Oct 19, 2023
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